Dr. Susan Conrad

Dr. Susan Conrad (no photo)

Assistant Professor

College of Business, Innovation, Leadership and Technology, School of Technology and Innovation

Academic Credentials

B.A., University of Wisconsin – Madison
M.B.A., Kansas State University
M.Ed., George Mason University
Ph.D., George Mason University


Dr. Conrad began her career working for NBC as a reporter. She later became a lead staffer for the Wisconsin State Energy Committee. She later transitioned to Accenture Consulting as a technology consultant before joining a start-up company in San Francisco Bay as the chief architect for development of a Medicare review system. The system was used to review Medicare and Medicaid claims to find fraud in California. The system was later purchased by the U.S. Department of Health and Human Services and has been used nationwide.

Afterwards, she became the Director of Information Services for Lexington Medical Health Systems in South Carolina where she implemented a new Enterprise Resource Planning (ERP) in a record 12 months. During her tenure at the health system, she implemented more than 25 hospital IT systems and was instrumental in transforming the workflow within the system and affiliated medical clinics. She managed a team of 40 people who were responsible for maintaining medical system. Dr. Conrad left the hospital after several years to accept a position to with Siemens Medical Solutions as a solutions manager implementing ERP systems. She worked for Siemens more than twelve years where she held a variety of positions to include Director of ERP and custom code (a 200+ person implementation team); sales executive for the Mid-Atlantic region and regional executive professional services manager. Dr. Conrad joined Marymount in 2011 as the Director of Instructional Design and Online Learning. She left that position and joined the faculty in 2016 as a full-time professor in the School of Business, Innovation, Leadership and Technology. Dr. Conrad is very interested in the topics of digital privacy and workforce readiness.

Teaching Areas

  • Information Technology
  • Web Design
  • HTML and CSS
  • Python Programming
  • Privacy

Research Interests

  • Privacy
  • Workforce Readiness


  • Conrad, S. S. (2020). Experiential learning: Preparing students for the workforce through faculty mentorship and feedback in campus-based IT projects. Journal of Computing Sciences in Colleges, 36(3), 142–150. https://doi.org/10.5555/3447080.3447096 Conrad, S. S. (2019).
  • Protecting personal information and data privacy: what students need to know. J. Comput. Sci. Coll. 35, 3 (October 2019), 77–86. DOI:https://doi.org/10.5555/3381569.3381580
  • Conrad, S.S. (2019) Biometrics– Safeguarding or Compromising Individual Privacy. SEINSFORMS Proceedings 2019. http://www.conferencemgt.com/presseinforms/SEINFORMS2019-Proceedings.pdf
  • Conrad, S. S., & Cashin, S., Cyber Behaviors: How Concerned are People When it Comes to Cyber Protection. http://www.conferencemgt.com/presseinforms/SEINFORMS%202018%20-%20Proceedings.pdf (pp 133-142) 2018.
  • Conrad, S. S., & Dabbagh, N. What Types of Feedback Students Want from Instructors in Online Classes and What Instructors Actually Provide? In Innovative Applications of Online Pedagogy and Course Design (pp. 177–201). Hershey, PA: IGI-Global. 2018.
  • Dr. Susan Conrad, Dr. Donna Schaeffer, Rita Thomas, and Dr. Patrick Olson. 2017. Strategies to provide helpful feedback to your students: panel discussion. J. Comput. Sci. Coll. 32, 3 (January 2017), 157.
  • “Examining the Factors that Influence how an Instructor Provides Feedback in Online Learning Environments, International Journal of Online Pedagogy and Course Design, 5(4), (pp. 47-66) 2015.
  • “Latist: A Performance Support Tool for Integrating Technologies into DAU Learning Assets”, Defense Acquisition Research Journal, 18(3) (pp. 313-334), 2011.”