{"id":1101,"date":"2020-10-15T20:36:20","date_gmt":"2020-10-15T20:36:20","guid":{"rendered":"http:\/\/developmenttwo.marymount.edu\/admissions\/?page_id=1101"},"modified":"2021-02-21T19:43:07","modified_gmt":"2021-02-21T19:43:07","slug":"faqs","status":"publish","type":"page","link":"https:\/\/marymount.edu\/admissions\/student-accounts\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<div class=\"page-content\">\n<div id=\"accordion\" class=\"panel-group accordion\">\n<h3>Cashier\u2019s Office<\/h3>\n<div id=\"FAQ1\">\n<div style=\"width: 100%\"><button class=\"faq btn btn-primary\" style=\"margin: 10px 0px;float: right\" type=\"button\">Expand All<\/button><\/div>\n<div class=\"panel panel-default academicyr\">\n<div class=\"acd-heading\">\n<h3>Where is the Cashier\u2019s Office located?<\/h3>\n<div class=\"arrow\"><img decoding=\"async\" title=\"Answer\" src=\"\/App_Themes\/MarymountUniversity\/images\/arrow.png\" alt=\"Answer\" \/><\/div>\n<\/div>\n<div class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<div class=\"row\">\n<div class=\"col-md-12 accordian-sub-menu\">\n<p>The Cashier\u2019s Office is located in the lobby of Rowley Hall, next to the Registrar\u2019s Office.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default academicyr\">\n<div class=\"acd-heading\">\n<h3>What are the Cashier\u2019s Office hours of operation?<\/h3>\n<div class=\"arrow\"><img decoding=\"async\" title=\"Answer\" src=\"\/App_Themes\/MarymountUniversity\/images\/arrow.png\" alt=\"Answer\" \/><\/div>\n<\/div>\n<div class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<div class=\"row\">\n<div class=\"col-md-12 accordian-sub-menu\">\n<table>\n<tbody>\n<tr>\n<th>Day<\/th>\n<th>Hours<\/th>\n<\/tr>\n<tr>\n<td>Monday through Friday<\/td>\n<td>9:00 a.m. \u2013 5:00 p.m.<\/td>\n<\/tr>\n<tr>\n<td><\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default academicyr\">\n<div class=\"acd-heading\">\n<h3>Can I make a credit card payment over the phone?<\/h3>\n<div class=\"arrow\"><img decoding=\"async\" title=\"Answer\" src=\"\/App_Themes\/MarymountUniversity\/images\/arrow.png\" alt=\"Answer\" \/><\/div>\n<\/div>\n<div class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<div class=\"row\">\n<div class=\"col-md-12 accordian-sub-menu\">\n<p>Yes, your payment can be taken by calling 703-284-1490 and using a credit card.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default academicyr\">\n<div class=\"acd-heading\">\n<h3>Where can I find information about resetting my Marynet login?<\/h3>\n<div class=\"arrow\"><img decoding=\"async\" title=\"Answer\" src=\"\/App_Themes\/MarymountUniversity\/images\/arrow.png\" alt=\"Answer\" \/><\/div>\n<\/div>\n<div class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<div class=\"row\">\n<div class=\"col-md-12 accordian-sub-menu\">\n<p>Please <a href=\"https:\/\/connect.marymount.edu\/muforgotpw\/passwd.jsp\" target=\"_blank\" rel=\"noopener noreferrer\">click here<\/a> to reset your Marymount password.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default academicyr\">\n<div class=\"acd-heading\">\n<h3>Can the Student Accounts Office release library and\/or parking holds?<\/h3>\n<div class=\"arrow\"><img decoding=\"async\" title=\"Answer\" src=\"\/App_Themes\/MarymountUniversity\/images\/arrow.png\" alt=\"Answer\" \/><\/div>\n<\/div>\n<div class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<div class=\"row\">\n<div class=\"col-md-12 accordian-sub-menu\">\n<p>No, only the library and\/or parking services can release their holds. We can only release student account holds, collection holds, and return-mail holds.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<h3><a href=\"https:\/\/www.marymount.edu\/Admissions\/Student-Accounts\">Student Accounts<\/a><\/h3>\n<h3>Delinquent Accounts and Loan Management<\/h3>\n<div class=\"panel panel-default academicyr\">\n<div class=\"acd-heading\">\n<h3>What is third party billing?<\/h3>\n<div class=\"arrow\"><img decoding=\"async\" title=\"Answer\" src=\"\/App_Themes\/MarymountUniversity\/images\/arrow.png\" alt=\"Answer\" \/><\/div>\n<\/div>\n<div class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<div class=\"row\">\n<div class=\"col-md-12 accordian-sub-menu\">\n<p>Third party billing is the service that send invoices and collects payments from a national, state, or local government; an embassy; an employer; or a branch of the United States military, which is paying all or a portion of the University charges for tuition and fees billed to a student.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default academicyr\">\n<div class=\"acd-heading\">\n<h3>How does third party work?<\/h3>\n<div class=\"arrow\"><img decoding=\"async\" title=\"Answer\" src=\"\/App_Themes\/MarymountUniversity\/images\/arrow.png\" alt=\"Answer\" \/><\/div>\n<\/div>\n<div class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<div class=\"row\">\n<div class=\"col-md-12 accordian-sub-menu\">\n<p>Students provide a billing authorization to the Student Accounts Office to defer their tuition while the invoice is sent to their sponsor.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default academicyr\">\n<div class=\"acd-heading\">\n<h3>What do you require?<\/h3>\n<div class=\"arrow\"><img decoding=\"async\" title=\"Answer\" src=\"\/App_Themes\/MarymountUniversity\/images\/arrow.png\" alt=\"Answer\" \/><\/div>\n<\/div>\n<div class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<div class=\"row\">\n<div class=\"col-md-12 accordian-sub-menu\">\n<p>Students must provide a billing authorization, financial guarantee letter, or training authorization form no later than three weeks into the semester.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default academicyr\">\n<div class=\"acd-heading\">\n<h3>How do I know that you have processed my billing authorization?<\/h3>\n<div class=\"arrow\"><img decoding=\"async\" title=\"Answer\" src=\"\/App_Themes\/MarymountUniversity\/images\/arrow.png\" alt=\"Answer\" \/><\/div>\n<\/div>\n<div class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<div class=\"row\">\n<div class=\"col-md-12 accordian-sub-menu\">\n<p>When your financial guarantee is processed, the deferred payment amount will appear as a memo credit next to Sponsor Payment on your Registration Statement.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default academicyr\">\n<div class=\"acd-heading\">\n<h3>When do you invoice my sponsor?<\/h3>\n<div class=\"arrow\"><img decoding=\"async\" title=\"Answer\" src=\"\/App_Themes\/MarymountUniversity\/images\/arrow.png\" alt=\"Answer\" \/><\/div>\n<\/div>\n<div class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<div class=\"row\">\n<div class=\"col-md-12 accordian-sub-menu\">\n<p>We will invoice your sponsor after the add\/drop date has passed.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default academicyr\">\n<div class=\"acd-heading\">\n<h3>What happens if my sponsor does not submit payment?<\/h3>\n<div class=\"arrow\"><img decoding=\"async\" title=\"Answer\" src=\"\/App_Themes\/MarymountUniversity\/images\/arrow.png\" alt=\"Answer\" \/><\/div>\n<\/div>\n<div class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<div class=\"row\">\n<div class=\"col-md-12 accordian-sub-menu\">\n<p>If your sponsor does not cover the balance of your tuition payment after two (2) invoices have been sent, you will be responsible for payment.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<div class=\"panel panel-default academicyr\">\n<div class=\"acd-heading\">\n<h3>I have just checked my account on Marynet, and my agency has not submitted payment. Do I need to be concerned?<\/h3>\n<div class=\"arrow\"><img decoding=\"async\" title=\"Answer\" src=\"\/App_Themes\/MarymountUniversity\/images\/arrow.png\" alt=\"Answer\" \/><\/div>\n<\/div>\n<div class=\"panel-collapse collapse\">\n<div class=\"panel-body\">\n<div class=\"row\">\n<div class=\"col-md-12 accordian-sub-menu\">\n<p>If it is late in the semester, you should call us with questions regarding your sponsor payment status. If we do not receive payment from the agency, we will also attempt to contact you by letter to inform you that the sponsor has not fulfilled its obligation to make payment. At that time, you will be responsible for payment.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Cashier\u2019s Office Expand All Where is the Cashier\u2019s Office located? The Cashier\u2019s Office is located in the lobby of Rowley Hall, next to the Registrar\u2019s Office. What are the Cashier\u2019s Office hours of operation? Day Hours Monday through Friday 9:00 a.m. \u2013 5:00 p.m. Can I make a credit card payment over the phone? Yes, [&#8230;]<\/p>\n<p><a class=\"btn btn-secondary understrap-read-more-link\" href=\"https:\/\/marymount.edu\/admissions\/student-accounts\/faqs\/\">Read More&#8230;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":1044,"menu_order":9,"comment_status":"closed","ping_status":"closed","template":"page-templates\/left-sidebarpage.php","meta":{"_acf_changed":false,"_lmt_disableupdate":"","_lmt_disable":"","ngg_post_thumbnail":0,"footnotes":""},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.3 (Yoast SEO v22.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQs - Marymount University<\/title>\n<meta name=\"description\" content=\"Cashier\u2019s Office Expand All Where is the Cashier\u2019s Office located? 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