{"id":574,"date":"2020-09-25T15:31:13","date_gmt":"2020-09-25T15:31:13","guid":{"rendered":"http:\/\/developmenttwo.marymount.edu\/academics\/?page_id=574"},"modified":"2024-06-07T14:01:33","modified_gmt":"2024-06-07T18:01:33","slug":"technology-services","status":"publish","type":"page","link":"https:\/\/marymount.edu\/academics\/services-resources\/technology-services\/","title":{"rendered":"Information Technology Services"},"content":{"rendered":"

About ITS<\/h2>\n

Information Technology Services at Marymount University provides computing infrastructure, facilities, and support to students, faculty, and staff. ITS responds as a service provider, as a technical support provider, and as a consulting resource for many teaching and research efforts.<\/p>\n

ITS units provide support for a wide variety of services and programs which support the data, voice, administrative, and academic technology needs of MU students, faculty, and staff. The current ITS organizational structure consists of 3 units, which are:<\/p>\n

IT Support Services<\/h2>\n

IT Support Services serves teaching through technology and support. IT Support Services manages a centralized technology support phone line (ext.6990) using ticketing systems for emergency classroom technology needs; configures, installs, repairs, and upgrades PCs, Macs, printers, and other equipment; installs and tests software; sets up audio-visual equipment for events. It also manages and supports computer labs in the Main Campus, Ballston campus.<\/p>\n

Administrative Information Services<\/h2>\n

Administrative Information Services is responsible for strategic planning, implementation, software development, and operational support of the University\u2019s administrative applications. It also provides technical support, manages the use of Workday, and provides expertise across all institutional functional areas.<\/p>\n

IT Infrastructure and Security<\/h2>\n

IT Infrastructure and Security provide a secure, compliant, robust, scalable, and efficient technology infrastructure and oversee the day-to-day support of all platforms. The scope of technology supported includes wireless and wired networks, servers, university-wide email and related applications, telecommunications services, television services, data wiring, and classroom audio-visual systems.<\/p>\n

 <\/p>\n

Need Assistance?<\/h2>\n

Contact IT Support Services via email<\/a> or (703) 526-6990<\/a>
\nSubmit IT Support Ticket<\/a><\/p>\n

Manage Your MU Account<\/h2>\n

Change Password\u00a0<\/a>\u00a0– Video Tutorial<\/a>
\nManage Your Pin<\/a>\u00a0– Video Tutorial<\/a>
\nAddress\/Phone\/Email Update<\/a><\/p>\n

System Links<\/h2>\n

Desktop Software<\/h2>\n

Read & Write Gold<\/a><\/p>\n

Technology Procurement<\/h2>\n

Desktop Printer Policy<\/a><\/p>\n

Other Links and Resources<\/h2>\n

Astra Room Request Instructions<\/a>
\nDepartment or Organization Email Account Request Form<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

About ITS Information Technology Services at Marymount University provides computing infrastructure, facilities, and support to students, faculty, and staff. ITS responds as a service provider, as a technical support provider, and as a consulting resource for many teaching and research efforts. ITS units provide support for a wide variety of services and programs which support […]<\/p>\n

Read More…<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":78,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"page-templates\/left-sidebarpage.php","meta":{"_acf_changed":false,"_lmt_disableupdate":"no","_lmt_disable":"","ngg_post_thumbnail":0,"footnotes":""},"acf":[],"yoast_head":"\nInformation Technology Services - Marymount University<\/title>\n<meta name=\"description\" content=\"About ITS Information Technology Services at Marymount University provides computing infrastructure, facilities, and support to students, faculty, and . 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