{"id":37606,"date":"2025-10-30T15:54:20","date_gmt":"2025-10-30T19:54:20","guid":{"rendered":"https:\/\/marymount.edu\/academics\/?page_id=37606"},"modified":"2025-11-10T13:00:54","modified_gmt":"2025-11-10T18:00:54","slug":"teams-calling-training-materials","status":"publish","type":"page","link":"https:\/\/marymount.edu\/academics\/services-resources\/technology-services\/teams-calling-training-materials\/","title":{"rendered":"Microsoft Teams Calls"},"content":{"rendered":"

Welcome to Microsoft Teams Calling at Marymount University!<\/strong>
\nMicrosoft Teams Calling is our primary voice communication platform, allowing faculty and staff to make and receive calls directly through the Teams app on their computer or mobile device. This system offers familiar phone features like call holding, transferring, and voicemail, along with enhanced capabilities such as setting availability hours, consulting before transferring calls, delegating calls to colleagues, and accessing voicemail through Outlook. Teams Calling helps streamline communication across campus, whether you’re working remotely or on-site.<\/span><\/p>\n

The following resources will help you get started with Microsoft Teams Calls:<\/p>\n

Setting up your Poly Phone<\/a><\/p>\n

Calling Quick Reference Guide<\/a><\/p>\n

Training for Physical Teams Phone Webinar<\/a><\/p>\n

Teams Calling Video<\/span><\/a><\/p>\n

How to Manage Your Department’s Main Line Number and Voicemail<\/a><\/p>\n

Frequently Asked Questions<\/a><\/p>\n

Update – Voicemail<\/span><\/h4>\n

Can I transfer my voice mail messages from the old system to Teams?<\/i><\/b><\/p>\n

Unfortunately, no. But, in most cases your old voice mail messages should have been sent to your Outlook email as well, so they can still be played from there.<\/p>\n

Can I still play my old voice mail messages using the old system?<\/i><\/b><\/p>\n

Yes, but only until November 14<\/strong>. To play your old messages:<\/p>\n