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Information Technology Services

Telecom

The Marymount University Telecom Services is located on the ground floor of Berg Hall. Offices hours are Monday-Friday 8:00 a.m. to 5:00 p.m.
This unit is responsible for the following services:

  • Administration of voice mail system
  • Adds, moves, and changes to the phone switch
  • Daily backup of phone system
  • Maintain campus emergency phones
  • Maintain and update on-campus 911 database
  • Purchase, set up and maintenance of cell phones

 

MU Telephone and Voicemail System FAQs

How do I access the MU Campus Telephone Directory?

Please login in to the My Marymount Portal. You will find a channel called "Campus Directory". You can search MU faculty and staff phone numbers by last name, first name, and department.

How do I reach people on campus if they aren't in the MU Campus Telephone Directory?

Switchboard Operator
703-522-5600
(x0 on campus)

The Marymount Switchboard Operator or Campus Safety receives calls 24 hours a day. (Press "0" if you reach the auto-attendant.)

How do I access my voice mail?

From on-campus dial 7200 or from off-campus dial (703)526-6887. Enter your four digit extension followed by the STAR (*) key. When prompted, enter your password. (Note: If you are calling from your campus phone, it is not necessary to enter your extension number. Instead press 7 to listen to your messages.

 

How do I request help with my phone in my room or office?

Please contact IT Support at 703-526-6990 for assistance.

How can I learn more about MU's phone system?

You can call the Telephone Helpdesk or read the instructions on your own. If you like to learn on your own, we provide these documents:

How do I get new telephone equipment?

Please use the Telephone Services Request Form if you need a new telephone, cell phone, accessory, pager, or calling card.

 

 

Contact Information

Information Technology Services

Telephone: 703-526-6990

Status of ITS Systems & Services

All services are currently operating normally.