Marymount University

Graduate Catalog 2013-14

MSC 510 Process Improvement

Focuses on the practical aspects of process improvement for immediate and long-range effectiveness. Students examine metrics that can be used to measure business processes and identify ways that processes can be changed, either gradually or radically, using business-process engineering techniques. The impact of resulting change on human and technical systems is addressed. (3)

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Graduate Catalog 2013-14

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